Revolut: QR — Work - Oliver Howes

2021

QR payments

Allows users to receive money instantly by generating a personalised QR code—no bank details or phone numbers needed. Whether splitting a bill or requesting payment from a customer, users can scan and pay in seconds using their Revolut app. The feature is designed for speed, simplicity, and convenience—bridging peer-to-peer and small business transactions with a frictionless, contact-free experience.

Revolut.com

Revolut

UX, UI

Prototyping

User research

Problem
Paying a new recipient could be time-consuming — especially when users had to manually enter account details. The experience feelis like traditional banking than instant, in-app money transfers.

Audience
Revolut users looking to quickly send or receive money from friends, particularly within the Revolut ecosystem. This feature focused on making peer-to-peer transfers fast.

01.

In a nutshell.

At Revolut, I led the design of a new QR code payments feature, enabling users to send and receive money instantly by scanning a unique code — no phone number or bank details required. Aimed at simplifying peer-to-peer payments in person (e.g., at cafés or splitting bills), the flow was built for speed and ease. I designed the end-to-end experience, from the scan interaction to confirmation states, ensuring accessibility and trust throughout. We A/B tested the feature and saw a 7% increase in completed transfers during in-person transactions. The feature launched with strong internal backing and helped position Revolut as a more versatile, everyday payments platform.